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SDI Certification

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For almost 20 years, SDI has been dedicated to setting standards for IT service and support and to enhancing the careers of all IT support professionals.

Our qualifications are based on our internationally recognised Professional Standards, compiled by an international committee comprising industry experts, service management professionals and practitioners.

The SDI certifications provide candidates with a structured IT service and support career path and progression route.

Are you a service desk professional seeking professional development and recognition of your skills?

Then the Service Desk Institute’s (SDI’s) professional certifications are for you.

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